We reserve up to two business days for credit card payments or two weeks for other payments for sending user registrations. You can read this at http://www.fixregistry.com/regheal/register.htm and in the program help ("Registering the software" topic). Do not worry, all orders will be processed and all users will get registrations.
If you haven't received a confirmation e-mail with your registration code within a reasonable amount of time (two business days for credit card payments or two weeks for other payments), please notify us (firstname.lastname@example.org) about that. It may mean, that the e-mail address in your order form was invalid. Please send us your order ID # and e-mail address entered into the purchase form. This will help us to find your information in the registered users database and re-send your key.